Bowstone Products

Help - Ordering
your basket | buying online   


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Help - Placing An Order Online

help main page

Browsing Store
Once inside the store you can view information about specific items, including descriptions and prices. Should you then wish to go on and purchase an item, simply select the 'Add to Order' button, next to that item. A shopping basket will be created for you at that point. The contents of your shopping basket can be viewed at any time by selecting any of the 'Your Order' links available throughout the site.

Once your basket has items, you may at any point, continue to the checkout to pay for those items by selecting the 'Checkout' option from within your basket. You may of course simply abandon your basket, leaving it either empty or full.

Checking out
If you choose to continue and pay for your goods by selecting the 'Checkout' option from within your basket, we will need to know a little more about you. First we will ask you for a password, and an email address. Next you will be asked for address information before being presented with your final basket. At this point you can still choose to abandon your basket without any obligation to purchase.

If you decide to continue through to the final checkout process you will asked to choose a payment method. Your order can still be abandoned, right up until you choose the 'Complete Order' button on the payment page. If you choose to complete the order and provide suitable payment, your order is a confirmed and binding purchase. A confirmation email will be sent to you confirming the details of your transaction.

Delivery Information
See the delivery page for delivery information

Customer Services
Should you have any queries whilst browsing, or after your purchase, please contact our team on +44 (0)1335 342244 or email Rachel.Challinor@bowmerbond.co.uk
If you have an order number please quote it.

Please note: Cookies
To use the store successfully, you will need to have 'cookies' enabled on your machine.
Cookies are usually enabled as standard (Not IE6), but if you find that your basket 'loses items' it is likely that they are disabled. For more information on cookies click here.

Cookies allow us to provide a more enjoyable shopping experience...


call us on: 01335 342244  

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last updated: 15 December 2017  

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